PubLedge

Beginning January 1, 2027, consumers subject to an adverse consequential decision made using covered automated decision-making technology may correct inaccurate personal data used in that decision and may request meaningful human review and reconsideration of the outcome. The deployer must provide both paths.

What Counts

• A working route for the consumer to submit corrections to personal data used in the decision
• Reconsideration of the decision once corrected data is supplied
• Review by a human with authority to change the outcome
• Communicating the result of the reconsideration to the consumer

What Does Not Count

• Human review by a reviewer who cannot overturn the automated outcome
• Re-running the same model on the same data and reporting the same result as "review"
• Accepting a correction into a customer record without reconsidering the decision
• Conditioning review on the consumer waiving other rights

Implementing Legal Instruments